Stock Items
We offer free returns within 30 days for any in-stock products, including folding maps, books, map pins, and paper or laminated maps. To initiate a return, contact us within 30 days of receiving your product to obtain a return authorization number. Once approved, please repackage the item securely, write the return authorization number on the box, and ship it back to us. We will process your return within three business days of receiving the product.
Please note that we do not refund the original shipping charges, and you are responsible for return shipping costs unless we made an error with your order. If you are unsure whether your order qualifies for a return, please CONTACT US.
Non-Returnable Items
The following items are not eligible for return:
- Custom-finished maps (including maps with rails, mounted, or framed finishes)
- Personalized or custom-made maps
- Clearance items
Since these products are made to order and not kept in stock, we cannot accept returns. If you have any questions about your order’s eligibility for return, please CONTACT US.