Accessibility Statement

The Map Shop, LLC is committed to digital inclusion for persons with visual, hearing, cognitive, and motor impairments. We aim to meet WCAG 2.1 AA standards, tested via a combination of automated scanning and manual review, including screen-reader testing and keyboard-only navigation.

If you have difficulty using or accessing any element on our website, we are available by calling 704-332-5557 or by emailing help@mapshop.com. We are a small, family-run business and are happy to discuss accommodations if you are vision-impaired or have any impairment covered by the Americans with Disabilities Act.

Some third-party or legacy content (including interactive maps and PDFs) may not yet fully support assistive technologies. We are working toward providing accessible alternatives. If you cannot access content, please contact us for alternatives (e.g. text summaries, accessible formats).

Our site is periodically audited ad remediation updates are continuously implemented as part of our quality assurance process.

To report accessibility problems, include the URL, device/browser used, and the nature of the issue (e.g. missing alt text, keyboard navigation issue). We commit to respond within five business days, and will also notify you once the issue is resolved.

To contact us, please call 704‑332‑5557 or email help@mapshop.com. We’re a small, family-run business and we’re dedicated to accommodating our users.