Stock Items
We offer free returns within 30 days for any of our in-stock products. These include items such as folding maps, books, map pins, etc. Contact us within 30 days of receiving your product to receive a return authorization number. Once received, please repackage the item(s) back up and you can write on the box and ship back to us. We will issue your return within three days of receiving the product back.
It is important to note that we do not refund the initial shipping charges and you’re responsible for shipping charges to get the product back to us unless we made a mistake in the order. If you have any questions on if your order qualities for a return, please CONTACT US.
Non-Returnable Items
Items like NOAA Charts, Custom Maps, Maps with insignias, Special Order Items (Globes, High-Quality Maps, Clearance, etc.) are not returnable. These are items that we created, printed on demand, or ordered on a by-order basis order and don’t normally carry in stock.
Finishes such as Martin Mount & Framed are also not returnable as they went through production on a by-order basis by our team. If you have any questions on if your order qualities for a return, please CONTACT US.